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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
We suggest ordering the shoe size that you usually wear. For those Orthofeet styles that don't fit to size, we specify on each shoe page whether it fits short or long.
If your shoe size falls between sizes, we suggest getting the larger size of the two. (For example, if with some brands size 8 fits you well, and in other brands size 8.5 fits well, we suggest ordering size 8.5).
Use the spacers that are included with the shoes (in most styles) to achieve a tighter fit, or to eliminate heel slippage.
Order RISK FREE: Our hassle-free policy offers free standard shipping, free returns & free exchanges for all US shipping addresses (excluding HI, PR & AK). 60-day policy is limited to purchases made directly on Orthofeet.com.
| US & Canada | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 |
| UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
| Europe | 35-36 | 36 | 36-37 | 37 | 37-38 | 38 | 38-39 | 39 | 39-40 | 40 | 40-41 | 41 | 41-42 | 42 | 42-43 |
| Inches | 8.7 | 8.8 | 9 | 9.2 | 9.3 | 9.5 | 9.7 | 9.8 | 10 | 10.2 | 10.3 | 10.5 | 10.7 | 10.8 | 11 |
| Centimeters | 23.1 | 23.6 | 24.0 | 24.4 | 24.8 | 25.3 | 25.7 | 26.1 | 26.5 | 26.9 | 27.4 | 27.8 | 28.2 | 28.6 | 29.1 |
| US & Canada | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 13 | 14 | 15 |
| UK | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12.5 | 13.5 | 14.5 |
| Europe | 40 | 40-41 | 41 | 41-42 | 42 | 42-43 | 43 | 43-44 | 44 | 44-45 | 45 | 46 | 47 | 48 |
| Inches | 9.7 | 9.8 | 10 | 10.2 | 10.3 | 10.5 | 10.7 | 10.8 | 11 | 11.2 | 11.3 | 11.7 | 12 | 12.3 |
| Centimeters | 26.3 | 26.7 | 27.1 | 27.6 | 28.0 | 28.4 | 28.8 | 29.2 | 29.7 | 30.1 | 30.5 | 31.4 | 32.6 | 33.5 |
All OrthoFeet shoes are made with extra depth and are designed with removable orthotic insoles that are ¼" thick, allowing you to use your custom-made orthotics.
You may also use the following chart for converting your foot length measurements to your shoe size. Please do this while standing and wear the socks or stockings you will wear with the new shoes.
| Narrow | Medium | Wide | X-wide | X-X-Wide |
|---|---|---|---|---|
| A | B | D | 2E | 4E |
| Narrow | Medium | Wide | X-wide | X-X-Wide |
|---|---|---|---|---|
| B | D | 2E | 4E | 6E |
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